Your privacy matters to us. This Privacy Policy explains exactly what personal data bee365 collects, why we collect it, how we protect it, and the rights you hold over your information as a player on our platform.
bee365 ("we", "us", "our") is committed to protecting the privacy and personal data of every individual who interacts with the bee365 platform. This Privacy Policy describes how bee365 collects, processes, stores, and safeguards personal information in connection with the provision of online sports betting, casino gaming, and related services to players based in Bangladesh.
We operate the bee365 platform at bee365.app and through any associated mobile interfaces. As a platform serving the Bangladesh market, bee365 handles personal data in accordance with applicable data protection principles, including purpose limitation, data minimisation, accuracy, storage limitation, integrity, and confidentiality.
This Privacy Policy is effective as of 1 January 2026. If you have any questions about how bee365 handles your personal data, you may contact our privacy team at [email protected] at any time.
bee365 collects only the personal data that is necessary to provide our services, meet our legal obligations, and protect the safety of our players and platform. The categories of personal data we collect include:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, gender | Account registration, age verification, KYC compliance |
| Contact Data | Bangladeshi mobile number, email address | OTP verification, account communications, support |
| Financial Data | bKash/Nagad/Rocket wallet number, Visa/Mastercard last 4 digits, transaction history | Payment processing, fraud prevention, withdrawal verification |
| Technical Data | IP address, device type, browser type, operating system, session timestamps | Platform security, fraud detection, service optimisation |
| Usage Data | Pages visited, games played, bets placed, session duration, click paths | Platform improvement, responsible gaming monitoring, personalisation |
| Verification Documents | National ID, passport, utility bill (when requested) | Identity verification, age verification, fraud prevention |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Support delivery, quality assurance, dispute resolution |
bee365 collects personal data through the following channels:
When you register a bee365 account, you provide identity and contact data directly. Additional data is collected as you use the platform — including when you make deposits and withdrawals, place bets, play casino games, and contact our support team.
Mobile number verification via OTP is required at registration and at certain account activity milestones. Payment processing through bKash, Nagad, Rocket, Upay, Visa, and Mastercard generates transaction records that are associated with your account.
When you visit the bee365 platform, our servers automatically log technical data including your IP address, device fingerprint, browser type, and session timestamps. This data is collected via server logs, cookies, and similar tracking technologies.
Where bee365 uses third-party identity verification providers to confirm your age or identity, those providers may return verification results to bee365 that become part of your account record. bee365 does not store raw document images beyond the period required for verification purposes.
bee365 uses personal data solely for the purposes described in this policy. We do not use personal data for purposes incompatible with those for which it was originally collected without your consent. Specific purposes include:
bee365 processes your personal data on the following legal bases:
Processing your identity, contact, and financial data is necessary to perform the contract between you and bee365 — specifically, to provide you with a registered player account, accept bets, process payments, and deliver winnings.
bee365 is required by law to verify the age and identity of players, retain financial transaction records, and report suspected money laundering activity. Processing for these purposes is mandatory and cannot be opted out of.
bee365 processes technical and usage data on the basis of our legitimate interests in securing the platform, preventing fraud, and improving service quality. We carry out a balancing assessment to ensure these interests do not override your fundamental privacy rights.
Where bee365 sends you marketing communications or uses non-essential cookies, we do so on the basis of your consent. You may withdraw consent at any time by contacting us at [email protected] or by updating your communication preferences in your account dashboard.
bee365 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. Specific retention periods are as follows:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account identity data | Duration of account + 5 years after closure | Legal obligation, AML compliance |
| Financial transaction records | 7 years from transaction date | Financial record-keeping requirements |
| Verification documents | Duration of account + 5 years after closure | KYC and AML obligations |
| Technical / session logs | 12 months from collection | Security monitoring, fraud investigation |
| Support correspondence | 3 years from last interaction | Dispute resolution, quality assurance |
| Marketing consent records | Until consent is withdrawn + 2 years | Consent audit trail |
When personal data is no longer required for any of the above purposes, bee365 securely deletes or anonymises it in a manner that prevents reconstruction of identifiable information.
bee365 takes the security of your personal data seriously and employs a range of technical and organisational measures to protect it from unauthorised access, disclosure, alteration, or destruction:
All data transmitted between your device and the bee365 platform is encrypted using industry-standard SSL/TLS protocols. This ensures that your login credentials, payment details, and personal information cannot be intercepted in transit.
Personal data is stored in access-controlled databases hosted on secured infrastructure. Database access is restricted to authorised bee365 personnel and automated systems operating under strict access-control policies. Payment card details are never stored in full on our servers.
Access to personal data within bee365 is granted on a need-to-know basis only. All personnel with access to player data are subject to confidentiality obligations. Access logs are maintained and reviewed regularly for anomalies.
bee365 conducts periodic security assessments of the platform to identify and remediate vulnerabilities. Our technology partners are required to maintain equivalent security standards as a condition of their engagement with bee365.
As a bee365 player, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact us at [email protected]. We will respond to all verified requests within a reasonable timeframe:
You have the right to request a copy of the personal data bee365 holds about you, along with information about how it is being used. We will provide this in a clear, structured format.
If any personal data bee365 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update certain data directly through your account dashboard.
You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where processing is unlawful. Note that bee365 may be required to retain certain data to comply with legal obligations even after an erasure request.
You may request that bee365 restrict the processing of your personal data in certain circumstances — for example, while the accuracy of the data is being contested, or where you have objected to processing and a decision is pending.
You have the right to receive your personal data in a structured, commonly used, machine-readable format, and to request that it be transmitted directly to another controller where technically feasible.
You have the right to object to bee365 processing your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests where you believe your rights and interests override those of bee365.
The bee365 platform is strictly intended for adults aged 18 and above. bee365 does not knowingly collect personal data from individuals under the age of 18. Age verification measures are applied at registration to prevent underage access.
If bee365 becomes aware that personal data has been collected from a person under the age of 18, that data will be deleted immediately, the associated account will be closed, and any deposited funds will be returned in accordance with applicable law.
If you are a parent or guardian and you believe your child has registered a bee365 account, please contact us immediately at [email protected] so that we can take the appropriate action without delay.
bee365 reserves the right to update or amend this Privacy Policy at any time. When we make material changes — meaning changes that significantly affect how we collect, use, or protect your personal data — we will notify you by email to your registered address or via a prominent notice on the bee365 platform prior to the change taking effect.
For minor updates (such as clarifications, formatting corrections, or updates to reflect changes in applicable law that do not materially affect your rights), the revised policy will be published on this page with an updated effective date and no separate notification will be sent.
We encourage you to review this Privacy Policy periodically to stay informed about how bee365 is protecting your information. Your continued use of the platform after any update to this policy constitutes your acceptance of the revised terms.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way bee365 handles your personal data, please reach out to our privacy and support team. We are committed to addressing all enquiries promptly and transparently.
For general account support, game queries, or payment assistance, the same email address connects you to our full support team, available 24 hours a day, 7 days a week, including Bangladeshi public holidays such as Eid, Victory Day, and Independence Day.
bee365 never sells, rents, or trades your personal data to third-party advertisers, data brokers, or marketing companies. Your information stays within the bee365 ecosystem.
Every session on the bee365 platform is protected by SSL/TLS encryption. Your login credentials, payment details, and personal information are secured in transit and at rest.
We collect only the data required to operate your account, process payments, and meet legal obligations. No unnecessary profiling, no surplus data retention beyond statutory periods.
Access, correct, delete, or port your data at any time by contacting [email protected]. All rights requests are handled within a clear, transparent timeframe.
bee365 enforces strict 18+ age verification at registration. No personal data is knowingly collected from individuals under 18, and any such data discovered is deleted immediately.
Our support team is available 24/7, 365 days a year. Reach us at [email protected] for privacy queries, data requests, or any account concerns — in English, any time.
Your data is protected. Your privacy is respected. Now enjoy cricket betting, live casino tables, slots, and arcade games — all in BDT, right here on bee365.
🔞 18+ Only. Please gamble responsibly. bee365 is for adults aged 18 and above only.